Call Us: 601-653-9292
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St. Louis Bay, Bay Saint Louis, MS
Some of our More Common Questions
What's Included
What’s included with each rental:
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4-pack of RV toilet paper
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12-cup coffee pot with filters
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Basic set of pots and pans
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Cooking utensils
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Silverware
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Sewer hoses and connections
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Fresh water hose with water pressure regulator
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Electrical adapter based on your needs.
Cancellation Policy
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If you cancel 14 or more days before the start of your trip, we will process a full refund of money paid towards the trip.
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If you cancel 7-14 days before your trip, we can offer you a credit towards your next rental.
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If you cancel 0-7 days before your trip, we can only refund the insurance portion of your reservation. The remainder is forfeit.
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If you must cancel your trip last minute due to a positive COVID test, we will offer you a credit towards a future reservation and refund the insurance portion of your reservation.
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If you have any further questions about our cancellation, please call our office at (601) 653-9292.
Additional Fees
Propane Tank Fill – charge for one full propane tank for your reservation. You will need propane to run the stove and the furnace. Your refrigerator and hot water heater may also run off either propane or electricity.
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Rental Prep and Sanitation Fee – This covers the cleaning and sanitation upon return of your camper. It also includes the dumping and cleaning of the black and grey water tanks.
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Basic, Essential, or Peace of Mind Insurance – If you are towing a camper trailer yourself or driving a Class C camper for your rental, you will have one of these three insurance packages on your reservation. If you are getting your camper delivered, you are not required to add these insurance packages. See more in our insurance section below.
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Damage Protection Plan – This is an insurance package that covers the interior of the camper, i.e. furniture, food spoilage, and appliances. For a flat rate of $69.00, renters gain up to $1,500.00 of coverage during their trip. This also includes any damage from pets inside of the camper.
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Delivery Fees – If you need the camper delivered, we have set fees for campgrounds in our area, but we also can deliver to homes and property at a set rate. This fee covers delivery, a full set-up, and pick-up.
FAQs
Do you need a special driver’s license to drive a Class C motorhome?
No, you do not need a special driver’s license.
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How old do you have to be to rent a camper trailer or motorhome?
You must be 25 years of age or older.
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Do you offer linens in your rentals?
Currently we do not offer linen packs, towels, or pillows for our rentals due to COVID.
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Are you pet-friendly?
Yes, we accept dogs in all our campers. However, we do not allow any other kind of pets in our units.
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Do you offer military or first-responder discounts?
Yes, we offer a 10% discount to all military, first-responders, nurses, doctors, and teachers.
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What do I do if I run into a problem while camping?
We are available by phone during and after office hours. We can walk you through most problems over the phone. We also offer a 24/7 roadside assistance add-on for all reservations for $14.00/day.
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If you are staying at a local campground, we may can try to send out someone to assist with your problems. If you are in a motorhome in another state, you have 24/7 roadside assistance included in your insurance package if we are not able to help you with your problem over the phone.
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I have never rented a camper before. Do you have a user guide for new campers?
We do have a generic paper manual for renters. We also recommend doing some research before your reservation. There are many great tutorial videos on YouTube. This is a basic list to get you started.
https://www.youtube.com/watch?v=HP0zr28nXVs
https://www.youtube.com/watch?v=q42559wSDeM
https://www.youtube.com/watch?v=uQLpjNuyD4Q
https://www.youtube.com/watch?v=_VM0CFEKWeI
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Can I hook up a rental camper trailer up to a generator for power?
We approve generator hook-ups on a case-by-case basis. We ask that you give us a call and let us know what kind of generator you plan on using. We are not always able to provide a generator adapter for your rental, and you may have to purchase your own adapter if your generator is approved.
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Please note that if you do not get permission to use a generator and the camper is damaged as a result, you will be liable for all damages to the camper.
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What is your mileage and generator policy for Class C motorhomes?
You will be allowed 100 free miles and 2 generator hours per day. If you exceed your mileage allowance, we charge $0.50 per mile. If you exceed your generator allowance, we charge $3.50 per hour.
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How do I know if my truck can tow the camper I want to rent?
We are happy to answer this question over the phone. We will need to know the make and model of your vehicle and know if you have a towing package and/or a brake controller. We will also need to know the towing capacity of the vehicle and/or hitch if you have your own hitch.
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The ball size for most of our campers is 2 5/16”. If you do not have a hitch, we have hitches we can provide for your trip along with sway bars if requested or necessary.
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Please give us a call at (601) 653-9292 if you have questions about towing a camper with your vehicle.
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Do you need advance notice for delivery?
Yes, we ask that you give us at minimum one week notice during the off-season and at least a two week notice during the spring/summer and holidays. We have limited slots for deliveries every week and the slots are given out on a first come, first serve basis.
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Do I need to be at the campsite for delivery?
If we are delivering to a campground, we do not require you be there for delivery unless the campground requires it. If we are delivering to your home/property, we do require you to be there for the delivery and set-up to ensure we are setting up the camper in the appropriate spot.
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May I view the camper before I decide to rent it?
Yes, we recommend calling and making an appointment for a viewing. We can ensure the camper will be on the property and someone will be available to give you a walkthrough.
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You can call the office at (601) 653-9292 to schedule a viewing.
Insurance
Prior to renting, we need to make sure that you are covered by insurance.
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If your personal auto is insured with AAA, State Farm, Allstate or USAA, you might be able to add the rental to your personal policy for the duration of your rental. Typically there is no cost to do so, or a very low cost charged by your insurance agent. This could potentially save you money, and will lower your out of pocket deductible in case of damage.
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However, we also offer insurance through Wheelbase. There are three levels of coverage: basic, essential and peace of mind.
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Insurance fees vary based on the unit rented, duration, and driving record. Please give us a call to get a quote.
Christmas Parade, 2017
Our First Drivable Rental Unit
This company is great!!! Easter weekend 2017 was the first time we rented a camper from them but it will not be the last. We rented the Salem it was well kept ,clean, and when we got to the campground it was set up with the a/c running. Great people to do business with ,they called to see what time we would be in to make sure they had it set up when we arrived and then call the morning they were supposed to pick it up to see what time we planned on leaving so we wouldn't feel rushed with someone waiting on us . I only give 5 stars because they don't have the option for any more!!! TOP NOTCH SERVICE
-Bobbie Tomblinson, Jr
